The Ultimate Destination for Delivering Business Value
Edge Technologies
Delivering IoT at the Edge
End Point Solutions
At ServicePoint, we connect the dots between the applications that drive business innovation and the ultimate endpoint destination: the edge, delivering automation, productivity, and exceptional user experiences.
The edge includes any network-connected device, from end-user desktops and tablets to retail POS systems and AV devices, all driving value for your organization.
We have years of expertise and experience managing advanced, hassle-free edge technology deployments across large numbers of locations and time zones for our customers.
Enhancing Workplace Productivity
End User Solutions
Desktops, Laptops, and Tablets
We specialize in the deployment and installation of end-user devices, including desktops, laptops, and tablets. Our expert team ensures seamless integration with your existing systems, enhancing productivity and user satisfaction. This includes warehousing, configuring, kitting, shipment, and deployment.
Our configuration process begins with installing and setting up the required operating system and applications. Kitting involves bundling each laptop or desktop with essential accessories such as chargers, docking stations, and peripherals like keyboards and mice.
Our technicians handle the final installation, ensuring devices are ready for use and up-to-date, enabling your workforce to perform at their best.
Printers
ServicePoint offers comprehensive printer deployment services. Whether you need networked printers or standalone devices, our team ensures optimal placement and configuration for efficient operation.
Our team installs and configures the printers, integrating them seamlessly with your network and existing systems. Each printer is configured to ensure proper functionality and performance.
We also provide training for your staff on the use and maintenance of the new printers and offer ongoing support to ensure they remain in top working condition.
Eye-Catching Displays
Audio Visual Solutions
Digital Signage and Digital Displays
ServicePoint delivers fully integrated and dynamic displays that capture customer attention, enhance engagement and corporate branding, and drive sales by creatively promoting products and services.
Our solutions include digital displays for shopping malls, airports, conference halls, retail stores, restaurants, and public venues. We also provide video walls composed of multiple screens tiled together to form a single large display, ideal for corporate locations and public venues, and digital menu boards used in restaurants and fast-food chains to display menu items and promotions.
Our team installs the displays, ensuring they are securely mounted and correctly configured for optimal performance. We connect the displays to your network and configure the software to ensure seamless operation. We also provide training for your staff on managing and updating the displays, ensuring they remain effective and up-to-date.
Conference Room Systems
Our video conferencing solutions enable seamless communication and collaboration, whether in the office or remotely. Our team installs and configures video conferencing equipment for optimal performance. We deploy video conferencing systems to enhance productivity and to optimize meeting spaces.
We install room systems and mobile carts with high-quality displays strategically centered for optimal viewing. Our team mounts cameras above the displays, connecting them via HDMI to ensure seamless integration with your network. We configure the system to support multiple display outputs, enhancing meeting efficiency.
Additionally, we provide and install extension kits for HDMI, touch panels, and microphones, ensuring full connectivity and user control through a centralized touch control panel on the conference table. We ensure the video conferencing system integrates with existing IT infrastructure, and we provide training and ongoing support to ensure effective use.
CCTV
ServicePoint provides comprehensive CCTV installation services to enhance security and monitoring capabilities.
Our team installs and configures CCTV cameras, ensuring they cover critical areas. We integrate CCTV systems with existing security and facility management infrastructure, connecting the cameras to the network for real-time monitoring.
Continuous support ensures the system remains operational and effective, providing high-quality footage for investigations when needed.
Optimizing Store Operations
Retail Solutions
Point of Sale (POS)
ServicePoint deploys retail POS systems based on our customer’s design and requirements to streamline operations, enhance the checkout experience, and improve sales tracking.
Our team installs and configures new POS terminals and software, ensuring they integrate seamlessly with existing systems, cash drawers, credit card readers, barcode scanners, and receipt printers.
The typical installation includes physically placing and securing the POS equipment, connecting it to power and the store’s physical or wireless internet access, and pairing the device with POS software to ensure a fully integrated POS station.
Kiosks
We deploy interactive kiosks to enhance customer engagement and streamline service delivery, such as food ordering, information and wayfinding, and interactive displays.
We install and configure the kiosks, ensuring they are securely placed and connected to the network. We integrate the kiosks with existing systems and provide training for staff on how to manage and update the kiosk content.
Ongoing support ensures the kiosks remain operational and effective, enhancing customer engagement and streamlining service delivery.
Card Readers
ServicePoint offers deployment services for credit card readers, ensuring secure and efficient payment processing. We install and configure the readers, ensuring they meet security standards and integrate seamlessly with POS and financial systems.
Our deployment process ensures secure transactions, improved customer satisfaction, and compliance with industry standards.
Customer Success Story
Cisco AV Installation During Ongoing Construction
Project Overview:
For this prominent provider of premium seafood products, we managed the installation of Cisco AV equipment during ongoing construction.
The project required swift planning and seamless execution, with only a two-week lead time to install digital screens, cameras, and touch panels, while coordinating with the construction team to avoid delays.
What We Did:
- Precision Bracket Installation: Measured and installed brackets to ensure secure and align mounting for large screens.
- Seamless Screen and Camera Setup: Mounted screens and positioned cameras, achieving optimal viewing and seamless integration with Cisco equipment.
- Advanced Touch Panel Installation: Installed touch panels using PoE, running additional Ethernet cables for connectivity and uninterrupted functionality.
- Agile Construction Coordination: Adapted to delays by coordinating site visits, ensuring timely progress without disrupting ongoing construction.
Successful Outcome:
ServicePoint completed the Cisco equipment installation on schedule, meeting the organization’s deadlines without disrupting the construction process.
By carefully adjusting site visits and maintaining consistent communication, we delivered a high-quality installation, demonstrating our ability to perform under tight deadlines and challenging conditions.
Get in Touch
By leveraging our expertise in deploying and installing these advanced edge technologies, ServicePoint ensures that your business is equipped to operate at the highest levels of efficiency, security, and customer satisfaction.
To learn more, Contact Us today to request additional information or set up a quick meeting to discuss your requirements. Let’s build the future together.
