Integrating Advanced IT Infrastructure
Future-Ready Retail Deployments
Retail Solutions
Deploying new IT infrastructure and updating existing systems pose significant challenges for retailers striving to enhance their multichannel go-to-market strategies. Retailers must integrate online and brick-and-mortar operations to deliver competitive multichannel customer support across hundreds, if not thousands, of locations – all without interrupting existing store hours.
ServicePoint offers comprehensive retail IT deployment services to execute integrated, multi-site implementations at scale. Our expertise spans the deployment and installation of advanced technologies tailored to the unique needs of the retail industry.
Structured Cabling
Reliable connectivity begins with a robust cabling infrastructure. ServicePoint delivers structured cabling solutions to ensure seamless integration of all retail technologies.
Services include:
- Copper and Fiber Installations: Supporting voice, data, and video applications.
- Cabling for POS, Kiosks, and Signage: Ensuring optimized network performance.
- Future-Proof Design: Scalable installations to accommodate growth and technological advances.
Wireless Surveys and Deployments
ServicePoint provides cutting-edge wireless networking solutions to support seamless connectivity across retail environments, including distribution centers and retail stores.
Services include:
- Wireless Surveys: Conducting heat mapping, signal analysis, and coverage optimization to ensure robust Wi-Fi performance in challenging environments.
- AP Deployments: Installing and configuring access points for fast, reliable wireless connectivity for devices and customers.
- Ongoing Optimization: Enhancing network performance through monitoring and adjustments to accommodate evolving needs.
Point of Sale (POS) Systems
We deploy retail POS systems to streamline operations, enhance the checkout experience, and improve sales tracking.
Services include:
- Installation and Configuration: Setting up new POS terminals and integrating peripherals such as cash drawers, credit card readers, and barcode scanners.
- Comprehensive Setup: Ensuring seamless integration of POS stations with power and network connectivity.
Digital Signage and Displays
Dynamic displays enhance customer engagement and drive sales through creative promotion.
Offerings include:
- Digital Displays: For shopping malls, retail stores, and public venues.
- Video Walls: Large, seamless displays ideal for corporate locations.
- Digital Menu Boards: For restaurants to display promotions and items.
Interactive Kiosks
We specialize in deploying kiosks for food ordering, wayfinding, and customer engagement.
Services include:
- Installation and Configuration: Secure placement and network connection.
- System Integration: Providing a seamless user experience.
- Staff Training and Support: Helping manage and maintain kiosk content.
Credit Card Readers
Secure and efficient payment processing is enabled through our credit card reader deployment services.
Services include:
- Installation and Configuration: Ensuring secure setup and integration with financial systems.
- Compliance: Meeting industry security standards for seamless transactions.
Supporting Retail Distribution Centers
ServicePoint enhances the operational efficiency of retail distribution centers through tailored IT infrastructure solutions.
Key deliverables include:
- Horizontal and Vertical Cabling: Copper and fiber structured cabling connecting IDFs to MDFs across large facilities, including multi-level mezzanines.
- Data Center Support: Delivering robust IT infrastructure for facilities ranging from small-footprint data centers to major distribution hubs.
- Starlink Connectivity: Deploying secondary redundant circuits via Starlink to ensure seamless connectivity in remote locations.
Supporting Connectivity with SD-WAN
ServicePoint ensures wide area connectivity to retail and distribution locations by deploying advanced SD-WAN solutions.
Our expertise covers:
- Router Installation: Setting up and configuring routers for optimized network performance.
- Telco Demarc Extension: Extending the telecommunication demarcation point to connect critical retail systems.
- Network Optimization: Improving bandwidth utilization and reliability to support retail operations.
Comprehensive Services
Our end-to-end approach ensures flawless execution of retail technology deployments:
- Warehousing and Configuration: Preparing equipment for deployment.
- Kitting and Shipment: Bundling devices with accessories and managing logistics.
- Deployment and Installation: On-site setup and integration with existing systems.
Customer Success Story
Transforming Airport Dining Experiences
Project Overview:
ServicePoint partnered with a leading provider in airport concessions and restaurant services, renowned for enhancing dining experiences for travelers. This collaboration spans over 400 branded dining locations across 115 airports in the U.S. and Canada. With a focus on robust and scalable IT infrastructure, ServicePoint ensures uninterrupted operations in these high-traffic, demanding environments.
What We Are Doing
ServicePoint delivers a comprehensive suite of IT field services to meet the client’s operational needs
- Restaurant-Level Deployments: Installation of CAT6 cabling to connect devices such as POS systems, digital menu boards, video screens, wireless access points, and manager workstations.
- Reliable Connectivity: Coordination of 50 Mbps circuits to airport demarcation points, extended to core offices via Ethernet cabling. Backup options include Dedicated Internet Access (DIA), MPLS, and cellular failover for consistent uptime.
- Centralized Network Management: Installation of Cisco Meraki switches, Silver Peak devices, and routers for streamlined control.
- Ongoing Support: Break-fix services for outages and proactive upgrades, such as migrating legacy switches to Cisco Meraki devices and implementing SD-WAN solutions for improved performance.
Successful Outcome:
This strategic partnership resulted in seamless, reliable IT connectivity, empowering restaurant operations with fast transactions, clear digital displays, and enhanced customer experiences. ServicePoint's scalable IT solutions have transformed complex airport environments into efficient ecosystems that adapt to growth and technological advancements. Together, we enable millions of travelers to enjoy exceptional dining experiences annually.
Get in Touch
With expertise in retail infrastructure, wireless networking, and leading-edge technologies, ServicePoint ensures your retail and distribution projects are delivered with maximum efficiency, security, and customer satisfaction.
To learn more, Contact Us today to request additional information or set up a quick meeting to discuss your requirements. Let’s build the future together.
