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Podcast

Connecting You with the Best Talent

IT Staffing Solutions

Your Trusted Partner for

Flexible IT Staffing

At ServicePoint, we understand that the rapidly changing technology landscape and the shift to a work-from-anywhere model demand a flexible and responsive approach to IT staffing.

Our mission is to provide our clients with the best talent in the industry, whether for a short–term project or a long–term hire. Our services encompass the entire IT spectrum, from infrastructure professionals to experts across the software development lifecycle.

Whether you’re looking to fill positions through direct hire, contract-based staffing, or contract-to-hire arrangements, ServicePoint has the expertise and resources to find the right talent for your organization.

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Three Ways We Deliver Talent Tailored to Your Unique Requirements

Contract Based

For projects that require rapid engagement of skilled contractors, our contract-based staffing provides the flexibility you need.

Contract-to-Hire

Evaluate candidates before full-time commitment with our contract-to-hire model, trying IT specialists before permanent investment.

Direct Hire

Direct hire involves bringing an employee on board immediately for a permanent position to meet long-term skill needs.

Skills-Focused Recruiting

What We Do

At ServicePoint, we believe finding the right fit goes beyond matching a resume to a job description. Our skill-focused IT recruiting teams are dedicated to attracting, stabilizing, and deploying top talent.

We carefully assess each candidate’s technical abilities and alignment with your specific needs, ensuring we not only fill positions but also contribute to your long-term success and overall business strategy.

Staffing the Entire IT Spectrum

Our expertise spans the entire IT spectrum, from infrastructure professionals to specialists in the software development lifecycle. We can staff roles such as network engineers, desktop engineers, field service engineers, program and project managers, as well as application developers and architects.

No matter the IT challenge, SmartSource CTS has the capability to provide the right talent to meet your requirements.

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Providing IT Talent - From Infrastructure to Development

Network Engineers

Design, implement, and maintain networking infrastructure, including switches, routers, and access points.

Desktop Engineers

Troubleshoot and resolve hardware/software issues, install/configure software, and provide user support and training.

Project Managers

Plan, execute, and oversee IT projects, ensuring they are on time, within scope, and on budget.

Software Developers

Design, code, and maintain software applications, including Java, Python, .NET, and SQL.

Microsoft Consultants & Developers

Provide expertise in Microsoft technologies, optimizing solutions within the Microsoft ecosystem.

Structured Cabling Technicians

Install, terminate, and maintain low-voltage copper and fiber optic cabling infrastructure.

Field Service Engineers

Provide on-site technical support and maintenance, often for hardware or specialized equipment.

Retail IT Technicians

Install, configure, and maintain Point of Sale (POS), store systems, and equipment.

Our Talent Sourcing Process:

How We Do It

With a vast talent reach, ServicePoint delivers over 500,000 resources annually. Our industry connections allow us to efficiently meet staffing needs, whether for a single project or scaling an entire department.

Our expansive network ensures we can find the right talent for your organization, regardless of location or industry.

1. Understanding Your Needs
The first step in our process is to deeply understand your company’s unique requirements. Our recruiters engage directly with your hiring managers to get a granular understanding of the open role, including the required and desired skills, day-to-day responsibilities, and cultural fit. This detailed approach ensures that we know exactly what you’re looking for before we begin our search.
2. Skills-Based Candidate Search
With a clear understanding of your needs, we begin by searching our extensive internal database of pre-qualified candidates. If we don’t find the perfect match internally, we expand our search to include external job boards, leveraging our industry connections and vast resources. We post your job openings across multiple platforms, ensuring maximum visibility to attract the best talent.
3. Rigorous Screening and Shortlisting
Once we have identified potential candidates, we conduct a thorough screening process. We evaluate their technical skills, experience, and cultural fit to create a shortlist of the top candidates. We then present these candidates to you, allowing you to focus on interviewing only the most qualified individuals.
4. Facilitating the Interview Process
We understand that your time is valuable. That’s why we take care of all the logistics associated with the interview process. Whether you prefer to conduct interviews with or without our recruiter’s involvement, we coordinate schedules and ensure that the process runs smoothly. Our goal is to make hiring as easy as possible for you.
5. Reference Checks and Onboarding
Once you’ve selected a candidate, we conduct comprehensive reference checks to verify their credentials and suitability for the role. If required, we also handle background checks and drug tests. Our thorough onboarding process ensures that your new hire is ready to hit the ground running, whether they are joining you on a contract basis or as a direct hire.
6. Payroll and Contract Management
For contract and contract-to-hire placements, ServicePoint manages all aspects of payroll and contract administration. Your contractor remains on our payroll for the duration of their assignment, providing you with the flexibility to focus on your business while we handle the administrative details. If you decide to convert a contract-to-hire employee to a permanent position, we facilitate a smooth transition.
A network engineer working on a laptop, analyzing network configurations in a modern office setting with tech equipment around.

Expertise | Relationships | Growth

What Differentiates Us

Unrivaled Tech-Industry DNA

ServicePoint is more than a staffing agency; we’re a trusted partner to leading OEMs, VARs, Telcos, and System Integrators. Our deep industry expertise and long-standing relationships with key players set us apart, allowing us to consistently deliver the right talent to meet the unique demands of the tech industry.

Consultant Career Growth

We believe that taking care of our consultants is just as important as finding the right match for our clients. We are committed to providing our IT consultants with rich engagement opportunities and growth paths.

By fostering a supportive environment and offering continuous learning opportunities, we ensure our consultants stay motivated, satisfied, and fully equipped to deliver exceptional results.

Customer Success Story

Onboarding 400 Technicians Over a Holiday Weekend

Project Overview:

During President's Day weekend, ServicePoint successfully onboarded technicians across 300 locations for one of the oldest financial institutions in the U.S. This complex and time-sensitive project required careful planning and execution.

What We Did:

  • Conducted fingerprinting and background checks for all technicians.
  • Removed and replaced old bank workstations at every location.
  • Met a critical deadline of 9 am Tuesday to ensure a smooth transition for the bank.

Successful Outcome:

The project was completed ahead of schedule, ensuring a seamless transition for the bank with no disruptions to their operations.

Customer Success Story

Onboarding 400 Technicians Over a Holiday Weekend

At SmartSource CTS, we excel in managing complex, time-sensitive projects with precision. During President’s Day weekend, we successfully onboarded over 400 technicians across 300 locations for one of the oldest financial institutions in the U.S.

The task required meticulous planning, including conducting fingerprinting and background checks, as well as removing and replacing old bank workstations across all locations, with a critical deadline of 9 am Tuesday to ensure a smooth transition.

Despite the tight schedule and complexity, we completed the project ahead of time, ensuring a seamless transition for the bank.

A network engineer working on a laptop, analyzing network configurations in a modern office setting with tech equipment around.

Get in Touch

At ServicePoint, we don’t just fill positions; we provide the IT talent that drives your business forward. As a strategic partner, we’re committed to helping your organization thrive in today’s technology-driven world.

To learn more, Contact Us today to request additional information or set up a quick meeting to discuss your requirements. Let’s build the future together.

CONTACT US

Enterprise IT Field Services and Technology Solutions at Scale.

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