About Us

ServicePoint is an enterprise-scale IT services company dedicated to delivering unparalleled technical quality and exceptional user experiences for our customers.

Who We Are

ServicePoint was established with a singular vision: to unite the strengths of industry-leading IT service companies into one powerful, enterprise-scale organization.

By bringing together our divisions – Core Technology Solutions, INNO4, SmartSource, PremiseLink, and High Wire Technical Services – ServicePoint has created a unified force capable of delivering comprehensive IT services across diverse sectors.

This strategic integration has enabled us to become one of the largest IT Field Services providers in the United States, renowned for our unparalleled technical quality and a proven track record of delivering complex, multisite deployments on time, on budget, and at scale.

Today, we are a trusted partner to the world’s biggest brands, specializing in delivering advanced technology services and scalable infrastructure solutions that enable AI and digital transformation from the data center to the edge.

Close-up of a hand using a mobile device with wireless network icon overlay, representing high-performance enterprise Wi-Fi connectivity.
An image of electric cars charging at a station, connected to charging ports.
A grid of digital images of people performing tasks on a black background.
A worker using a digital point of sale device
A futuristic data center with servers representing advanced data storage and processing technology.

Our Mission

At ServicePoint, we empower seamless connectivity between customers and a diverse suite of technology through innovation, reliability, and a steadfast commitment to excellence.

Our mission is to elevate everyday experiences by providing quality, integrity, and simplicity in everything we do.

Our vision is to be the global beacon of creating and maintaining commercial technology experiences by weaving trust and reliability into everything we touch.

Our Values

Elevate Together

Teamwork & shared purpose creating exceptional results

Always Growing

Our people, clients, partners, and stakeholders

Be Transparent

Acting with integrity and openness in every action

Pursue Excellence

Upholding the highest standards in quality and service

Respect Everyone

A culture that is excellent, accountable and inclusive

Embrace Accountability

Owning our actions and outcomes

Our Leadership

Jose Bernal

Chief Executive Officer

John Blackburn

Chief Revenue Officer

Mike Qualley

Chief Services Officer

Morgan Muller

Chief Financial Officer

Mikel Weiss

Senior Vice President of
Sales & Strategy

Paul Manibusan

Senior Vice President of
Operations

John Dewoski

Senior Vice President of
Transformation

Margaret Koetzner

Vice President of People &
Operations

Joe Iovinelli

Vice President of
Sales

Stephen Vandegriff

Vice President of
Marketing

Jason Fuller

Vice President of
Operations

Anita Edler

Controller

Why ServicePoint?

We set ourselves apart through our unwavering commitment to quality and precision in everything we do.

With our team’s vast experience, combined with the power of our Central Command Center (CCC) and Workforce Planning Engine (WPE) methodology, we deliver projects at scale—managing complex, multi-site deployments across thousands of locations with unmatched efficiency.

Visit ServicePoint.com to discover how we can support your next project and drive your business forward. Let’s build the future together.

A man helping to an IT customer on the computer using a headset.

FAQs

What services does ServicePoint provide?

ServicePoint provides enterprise-level IT services, including field services, data center infrastructure, wireless networking, structured cabling, electrical services, retail IT deployments, and digital transformation technology support such as AI.

We service some of the largest and best-known companies globally in sectors, providing scalable, high-quality IT services for multisite, complex installations and enterprise operations.

ServicePoint is located across the United States, with the ability to support large deployments at thousands of locations through our command and planning systems.

Our company was formed by strategic merger of multiple IT service leaders, with decades of combined experience brought together into a single company to become one of the U.S.’s leading IT field services companies.