About Us
ServicePoint is an enterprise-scale field service company dedicated to delivering unparalleled technical quality and exceptional user experiences for our customers.
Who We Are
ServicePoint was established with a singular vision: to unite the strengths of industry-leading IT service companies into one powerful, enterprise-scale organization.
By bringing together Core Technology Solutions, INNO4, SmartSource, PremiseLink, and High Wire Technical Services, we have created a unified force capable of delivering comprehensive IT services across diverse sectors.
This strategic integration has enabled us to become one of the largest IT Field Services providers in the United States, renowned for our unparalleled technical quality and a proven track record of delivering complex, multisite deployments on time, on budget, and at scale.
Today, we are a trusted partner to the world’s biggest brands, specializing in delivering advanced technology services and scalable infrastructure solutions that enable AI and digital transformation from the data center to the edge.
Our Mission
At ServicePoint, we empower seamless connectivity between customers and a diverse suite of technology through innovation, reliability, and a steadfast commitment to excellence.
Our mission is to elevate everyday experiences by providing quality, integrity, and simplicity in everything we do.
Our vision is to be the global beacon of creating and maintaining commercial technology experiences by weaving trust and reliability into everything we touch.
Our Values
Elevate Together
Teamwork & shared purpose creating exceptional results
Always Growing
Our people, clients, partners, and stakeholders
Be Transparent
Acting with integrity and openness in every action
Pursue Excellence
Upholding the highest standards in quality and service
Respect Everyone
A culture that is excellent, accountable and inclusive
Embrace Accountability
Owning our actions and outcomes
Our Leadership
Jose Berna
Chief Executive Officer
John Blackburn
Chief Revenue Officer
Steve Torres
Chief Financial Officer
Mike Qualley
Chief Services Officer
Mikel Weiss
Senior Vice President of
Sales & Strategy
Paul Manibusan
Senior Vice President of
Operations
John Dewoski
Senior Vice President of
Transformation
Margaret Koetzner
Vice President of People &
Operations
Jason Fuller
Vice President of
Operations
Stephen Vandegriff
Vice President of
Marketing
Joe Ionivelli
Vice President of
Sales
Meg Ragowski
Controller
Why ServicePoint?
We set ourselves apart through our unwavering commitment to quality and precision in everything we do.
With our team’s vast experience, combined with the power of our Central Command Center (CCC) and Workforce Planning Engine (WPE) methodology, we deliver projects at scale—managing complex, multi-site deployments across thousands of locations with unmatched efficiency.
Visit ServicePoint.com to discover how we can support your next project and drive your business forward. Let’s build the future together.
